Return Policy Page
Return & Exchange Policy:
Our return policy are very simple. We try our best to provide the best quality products to our customers. Still in case you are not happy with the product(s) and wish to return it, you can do it easily.
What is Kapdewala’s Return & Exchange Policy? How does it work?
We have a 7-day return and exchange policy, which means you have 7 days after receiving your item to request a return or exchange in case of defective or wrong item received. On orders above Rs.1,000, no return is applicable, only exchange can be done.
Returns
To start a return, you can contact us at mammothstreetwear@gmail.com or WhatsApp +91-0000-000-000
Kindly pack the product(s) properly to prevent damage during transit. To be eligible for a return, your item must be in the same condition that you received it, unused & unwashed condition with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please courier the product(s) to the following address: B- 18, Block B, Sector 70, Noida 201301
In case the customer receives defective/wrong product(s), you are requested to ship the product(s) back to us. As we do not have a reverse pickup facility yet. Please pack the items securely to prevent any loss or damage during transit. A maximum of Rs.50 will be refunded to you for shipping product(s) back to us in terms of discount on your next purchase.
Please make sure your courier costs do not exceed the amount stipulated above. Replacement and Refund for any order will not processed without sharing photographic and videography evidence of your faulty product. So please share photo and video evidence before replacement or refund.
We suggest you to select ‘Speed Post’ as your courier service rather than using other courier companies. Speed Post is a government-owned entity that operates India’s largest postal network and it is totally reliable.
It is mandatory to capture a video/photo before shipping the package or handling it to our courier partner.
Also, please Contact Us before you return the products to us so that we will be able to process your return request.
Exchange
Exchange (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mammothstreetwear@gmail.com] and send your item to: B-18, Block B, Sector 70, Noida, Uttar Pradesh 201301.
A maximum of 2 products can only be exchanged. As we do not have a reverse pickup facility yet. Please pack the items securely to prevent any loss or damage during transit. A maximum of Rs.50 will be refunded to you for shipping product(s) back to us in terms of discount on your next purchase.
The fastest way to ensure you get what you want is to connect us at (+91)-8791357777 or WhatsApp us at (+91)- 99757 08898 or email us at mammothstreetwear@gmail.com.
Note: If you received incorrect size of the product we can exchange. Returns and Exchanges must be requested within 7 days of receiving your item.
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